Mixpanel Status · History · Incident #2988

RESOLVED

Data Volume Monitoring degraded performance

Minor · Started May 12, 2026 · 10:17 AM

  • Duration

    3h 57m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Data Volume Monitoring degraded performance

This incident has been resolved.


  • Started

    May 12, 2026 · 10:17 AM

  • Resolved

    May 12, 2026 · 2:14 PM

  • Duration

    3h 57m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    May 12 · 10:45 AM Mixpanel

    We are currently investigating an issue that leads to degraded performance of Data Volume Monitoring in a subset of US-based projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support (https://mixpanel.com/get-support).

  • Identified

    May 12 · 10:46 AM Mixpanel

    An upstream service provider outage is causing this issue. We are deploying a fix to mitigate the disruption.

  • Monitoring

    May 12 · 1:24 PM Mixpanel

    A fix has been implemented, and we are monitoring the result.

  • Resolved

    May 12 · 2:44 PM Mixpanel

    This incident has been resolved.

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