Query API Degraded Performance

Summary

Query API Degraded Performance

This incident has been resolved.

• Started

  Jun 29, 2026 · 12:47 PM

• Resolved

  Jun 29, 2026 · 8:30 PM

• Duration

  7h 43m

• Severity

  Minor

• ◐

  Investigating

  Jun 29 · 12:47 PM Mixpanel

  Mixpanel is experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports or query errors. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

• ◆

  Identified

  Jun 29 · 2:04 PM Mixpanel

  The issue has been identified and a fix is being implemented.

• ◆

  Identified

  Jun 29 · 3:42 PM Mixpanel

  Query latency has stabilized, though our team continues to investigate the underlying cause of the degraded performance. We will continue to post updates as our investigation progresses. Thank you for your patience.

• ◉

  Monitoring

  Jun 29 · 7:15 PM Mixpanel

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jun 29 · 8:30 PM Mixpanel

  This incident has been resolved.