MongoDB Atlas Status · History · Incident #2146

RESOLVED

AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired

Minor · Started May 8, 2026 · 2:24 AM

  • Duration

    1d 12h

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired

This incident has been resolved.


  • Started

    May 8, 2026 · 2:24 AM

  • Resolved

    May 9, 2026 · 2:24 PM

  • Duration

    1d 12h

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    May 8 · 2:24 AM MongoDB Atlas

    AWS Availability Zone use1-az4 in US-EAST-1 region is impaired. For some clusters in AWS US-EAST-1 region, cluster nodes in that availability zone may have impaired health. Some Atlas operations, including instance scaling and cluster configuration changes, may also be delayed for clusters in AWS US-EAST-1. Please see https://health.aws.amazon.com/health/status for more information.

  • Monitoring

    May 8 · 3:12 AM MongoDB Atlas

    AWS Availability Zone use1-az4 in US-EAST-1 region is still impaired and AWS is working to restore the full availability of the availability zone. The Atlas system is taking healing actions on impacted nodes where possible to restore node health. We continue to monitor the situation. Please see https://health.aws.amazon.com/health/status for more information.

  • Monitoring

    May 8 · 12:34 PM MongoDB Atlas

    AWS continues to make progress to restore the full availability of the availability zone. The Atlas system is taking healing actions on impacted nodes where possible to restore node health. We continue to monitor the situation. Please see https://health.aws.amazon.com/health/status for more information.

  • Monitoring

    May 8 · 8:41 PM MongoDB Atlas

    AWS continues to work towards full recovery. The Atlas system has been successfully taking healing actions on impacted nodes to restore node health and using healthy availability zones for provisioning new nodes. We continue to monitor the situation. Please see https://health.aws.amazon.com/health/status for more information.

  • Resolved

    May 9 · 2:24 PM MongoDB Atlas

    This incident has been resolved.

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