MongoDB Atlas Status · History · Incident #4918

RESOLVED

MongoDB Atlas: Atlas UI loading issues

Minor · Started Jun 25, 2026 · 10:16 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

MongoDB Atlas: Atlas UI loading issues

From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI service. This caused internal health checks to fail and temporarily reduced healthy Atlas UI capacity. We restored healthy Atlas UI capacity and applied additional rate limiting to the affected traffic paths. We are continuing follow-up work to further  reduce the risk of recurrence.


  • Started

    Jun 25, 2026 · 10:16 AM

  • Resolved

    Jun 25, 2026 · 10:16 AM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • Resolved

    Jun 25 · 10:16 AM MongoDB Atlas

    From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI service. This caused internal health checks to fail and temporarily reduced healthy Atlas UI capacity. We restored healthy Atlas UI capacity and applied additional rate limiting to the affected traffic paths. We are continuing follow-up work to further  reduce the risk of recurrence.

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