MongoDB Atlas Status · History · Incident #5381

RESOLVED

Atlas is experiencing issues with issuing certificates from Lets Encrypt

Minor · Started Jul 9, 2026 · 7:37 PM

  • Duration

    19h 18m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Atlas is experiencing issues with issuing certificates from Lets Encrypt

Let's Encrypt service has returned to normal.


  • Started

    Jul 9, 2026 · 7:37 PM

  • Resolved

    Jul 10, 2026 · 2:56 PM

  • Duration

    19h 18m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 9 · 7:37 PM MongoDB Atlas

    We are currently investigating issues related to certificate issuing failures with Lets Encrypt. Tenant cluster provisioning is currently impacted.

  • Monitoring

    Jul 9 · 9:22 PM MongoDB Atlas

    We are no longer seeing failures with cert issuance from Lets Encrypt. We are still investigating the root cause of the original errors and will continue to monitor.

  • Resolved

    Jul 10 · 2:56 PM MongoDB Atlas

    Let's Encrypt service has returned to normal.

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