MongoDB Atlas Status · History · Incident #5317

RESOLVED

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Minor · Started Jul 9, 2026 · 10:23 AM

  • Duration

    42m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

This incident has been resolved.


  • Started

    Jul 9, 2026 · 10:23 AM

  • Resolved

    Jul 9, 2026 · 11:06 AM

  • Duration

    42m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Jul 9 · 10:23 AM MongoDB Atlas

    Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

  • ◆

    Identified

    Jul 9 · 10:57 AM MongoDB Atlas

    We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

  • ◉

    Monitoring

    Jul 9 · 11:01 AM MongoDB Atlas

    A fix has been implemented and we are monitoring the results.

  • ✓

    Resolved

    Jul 9 · 11:06 AM MongoDB Atlas

    This incident has been resolved.

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