MongoDB Atlas Status · History · Incident #5317

RESOLVED

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Minor · Started Jul 9, 2026 · 10:23 AM

  • Duration

    42m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

This incident has been resolved.


  • Started

    Jul 9, 2026 · 10:23 AM

  • Resolved

    Jul 9, 2026 · 11:06 AM

  • Duration

    42m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 9 · 10:23 AM MongoDB Atlas

    Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

  • Identified

    Jul 9 · 10:57 AM MongoDB Atlas

    We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

  • Monitoring

    Jul 9 · 11:01 AM MongoDB Atlas

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jul 9 · 11:06 AM MongoDB Atlas

    This incident has been resolved.

Get alerted before the next MongoDB Atlas outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free