[Atlas for Government] Data plane node logs unavailable for last 6 days

Summary

[Atlas for Government] Data plane node logs unavailable for last 6 days

The data plane node log download has recovered.

• Started

  May 22, 2026 · 8:32 PM

• Resolved

  May 22, 2026 · 10:17 PM

• Duration

  1h 45m

• Severity

  Minor

• ◐

  Investigating

  May 22 · 8:32 PM MongoDB Atlas

  The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.

• ◉

  Monitoring

  May 22 · 9:17 PM MongoDB Atlas

  We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.

• ✓

  Resolved

  May 22 · 10:17 PM MongoDB Atlas

  The data plane node log download has recovered.