Authentication failures when running search queries for some clusters

Summary

Authentication failures when running search queries for some clusters

This incident has been resolved.

• Started

  May 23, 2026 · 7:48 PM

• Resolved

  May 24, 2026 · 2:05 AM

• Duration

  6h 17m

• Severity

  Minor

• ◐

  Investigating

  May 23 · 7:48 PM MongoDB Atlas

  We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.

• ◆

  Identified

  May 23 · 8:14 PM MongoDB Atlas

  We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.

• ◉

  Monitoring

  May 24 · 12:14 AM MongoDB Atlas

  We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.

• ✓

  Resolved

  May 24 · 2:05 AM MongoDB Atlas

  This incident has been resolved.