Atlas Backup Export Jobs Degraded Performance

Summary

Atlas Backup Export Jobs Degraded Performance

This incident has been resolved.

• Started

  May 6, 2026 · 9:48 PM

• Resolved

  May 7, 2026 · 8:55 PM

• Duration

  23h 7m

• Severity

  Minor

• ◆

  Identified

  May 6 · 9:48 PM MongoDB Atlas

  Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

• ◆

  Identified

  May 7 · 1:20 AM MongoDB Atlas

  We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

• ◉

  Monitoring

  May 7 · 8:02 PM MongoDB Atlas

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  May 7 · 8:55 PM MongoDB Atlas

  This incident has been resolved.