OpenAI Status · History · Incident #5673

RESOLVED

Elevated errors affecting ChatGPT

Major · Started Jul 19, 2026 · 2:49 PM

  • Duration

    2h 15m

  • Severity

    Major

  • Detection lead

  • User reports

    Peak 4/hr

Summary

Elevated errors affecting ChatGPT

All impacted services have now fully recovered.


  • Started

    Jul 19, 2026 · 2:49 PM

  • Resolved

    Jul 19, 2026 · 5:05 PM

  • Duration

    2h 15m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 19 · 2:49 PM OpenAI

    Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

  • Identified

    Jul 19 · 3:01 PM OpenAI

    We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.

  • Monitoring

    Jul 19 · 3:04 PM OpenAI

    We have applied the mitigation and are monitoring the recovery.

  • Monitoring

    Jul 19 · 4:55 PM OpenAI

    Service has been restored and we are continuing to monitor.

  • Resolved

    Jul 19 · 5:05 PM OpenAI

    All impacted services have now fully recovered.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 4 reports/hr

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