OpenAI Status · History · Incident #5765

RESOLVED

Elevated Errors Affecting File Uploads and Image Generation

Minor · Started Jul 22, 2026 · 7:32 AM

Duration

7h 7m
Severity

Minor
Detection lead

—
User reports

Peak 1/hr

Summary

Elevated Errors Affecting File Uploads and Image Generation

All impacted services have now fully recovered.

Started

Jul 22, 2026 · 7:32 AM
Resolved

Jul 22, 2026 · 2:39 PM
Duration

7h 7m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jul 22 · 7:32 AM OpenAI

We are investigating the issue for the listed services.
◐

Investigating
Jul 22 · 7:54 AM OpenAI

We are investigating the issue for the listed services.
◆

Identified
Jul 22 · 9:26 AM OpenAI

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
◉

Monitoring
Jul 22 · 9:44 AM OpenAI

We have applied the mitigation and are monitoring the recovery.
✓

Resolved
Jul 22 · 2:39 PM OpenAI

All impacted services have now fully recovered.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

Other recent incidents

Browse full incident history →

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