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OpenAI Status · History · Incident #5838

ACTIVE INCIDENT

Some users are experiencing increased latency and error rates in ChatGPT

Minor · Started Jul 23, 2026 · 7:16 PM

  • Duration

    Ongoing

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    Peak 4/hr

Summary

Some users are experiencing increased latency and error rates in ChatGPT

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  • Started

    Jul 23, 2026 · 7:16 PM

  • Status

    Identified

  • Duration

    Ongoing

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Jul 23 · 7:16 PM OpenAI

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 4 reports/hr

← Before incident After →

Pattern

Other recent incidents

Browse full incident history →

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