OpenAI Status · History · Incident #5908

RESOLVED

Elevated errors affecting ChatGPT conversations

Minor · Started Jul 25, 2026 · 10:09 PM

⚡ Pulsetic detected this 760 minutes before OpenAI acknowledged it

Duration

1d 18h 22m
Severity

Minor
Detection lead

760 min
User reports

—

Summary

Elevated errors affecting ChatGPT conversations

All impacted services have now fully recovered.

Started

Jul 25, 2026 · 10:09 PM
Resolved

Jul 27, 2026 · 4:32 PM
Duration

1d 18h 22m
Severity

Minor

Detection lead

Pulsetic caught this 760 minutes early

Pulsetic detected

~760 min before acknowledgement

User reports and synthetic probes crossed the detection threshold
OpenAI acknowledged

Jul 25, 2026 · 10:09 PM

Event timeline

How this incident unfolded

●

Detected by Pulsetic
Jul 25 · 9:29 AM Pulsetic

User reports and synthetic probes crossed the detection threshold — 760 min before the official acknowledgement.
◐

Investigating
Jul 25 · 10:09 PM OpenAI

We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.
◆

Identified
Jul 25 · 11:16 PM OpenAI

We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.
◉

Monitoring
Jul 25 · 11:57 PM OpenAI

Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.
✓

Resolved
Jul 27 · 4:32 PM OpenAI

All impacted services have now fully recovered.

Pattern

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