OpenAI Status · History · Incident #6071

RESOLVED

Enterprise & Education Chat Errors

Minor · Started Jul 31, 2026 · 9:04 AM

Duration

24m
Severity

Minor
Detection lead

—
User reports

—

Summary

Enterprise & Education Chat Errors

This is now resolved.

Started

Jul 31, 2026 · 9:04 AM
Resolved

Jul 31, 2026 · 9:28 AM
Duration

24m
Severity

None

Event timeline

How this incident unfolded

◆

Identified
Jul 31 · 9:04 AM OpenAI

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
◆

Identified
Jul 31 · 9:05 AM OpenAI

We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.
◉

Monitoring
Jul 31 · 9:06 AM OpenAI

The issue has been mitigated.
✓

Resolved
Jul 31 · 9:28 AM OpenAI

This is now resolved.

Pattern

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