[GRA][Network] - Public network incident notification

Summary

[GRA][Network] - Public network incident notification

We are pleased to inform you that the incident affecting our Network offering has been resolved. <b>Start time :</b> 09/07/2026 13:40 UTC <b>End time :</b> 13/07/2026 11:10 UTC <b>Root Cause :</b> This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/cfjg549ghh2y We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Jul 9, 2026 · 1:45 PM

• Resolved

  Jul 13, 2026 · 12:05 PM

• Duration

  3d 22h 20m

• Severity

  Major

• ◆

  Identified

  Jul 9 · 1:45 PM OVHcloud

  We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Network offer on the specific region. Here are some supplementary details : <b>Start time :</b> 09/07/2026 13:40 UTC <b>Impacted Service(s) :</b> Paquet loss is being observed for IPv6. <b>Customers Impact :</b> Customers are temporarily facing packet loss on IPv6 when using services located in GRA region. <b>Root Cause :</b> This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/cfjg549ghh2y <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Jul 13 · 12:05 PM OVHcloud

  We are pleased to inform you that the incident affecting our Network offering has been resolved. <b>Start time :</b> 09/07/2026 13:40 UTC <b>End time :</b> 13/07/2026 11:10 UTC <b>Root Cause :</b> This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/cfjg549ghh2y We apologize for any inconvenience caused and appreciate your understanding.