Dashboard Performance Issues

Summary

Dashboard Performance Issues

This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.

• Started

  Jul 10, 2026 · 9:33 AM

• Resolved

  Jul 11, 2026 · 2:33 PM

• Duration

  1d 5h

• Severity

  Minor

• ◐

  Investigating

  Jul 10 · 9:33 AM Pantheon

  We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard. Traffic to live sites is routing normally and is not impacted by this event. Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality. If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments. Next update: 30 minutes.

• ◐

  Investigating

  Jul 10 · 10:57 AM Pantheon

  Investigation into the Pantheon Dashboard performance degradation is ongoing. For critical support outside the dashboard interface, email helpdesk@pantheon.io immediately. Next update: Between 30 minutes and 3 hours.

• ◉

  Monitoring

  Jul 10 · 3:03 PM Pantheon

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jul 11 · 2:33 PM Pantheon

  This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.