Site availability issues

Summary

Site availability issues

This incident has been resolved.

• Started

  Jul 20, 2026 · 2:09 PM

• Resolved

  Jul 22, 2026 · 3:27 AM

• Duration

  1d 13h 17m

• Severity

  Major

• ◐

  Investigating

  Jul 20 · 2:09 PM Pantheon

  We're investigating site availability issues affecting workflows. This may impact your ability to push code, create environments, or run scheduled tasks. Our engineers are actively working on a fix, and we'll post updates here regularly.

• ◉

  Monitoring

  Jul 20 · 2:36 PM Pantheon

  We've deployed a fix for the workflow availability issues and expect systems to recover shortly. Engineers are actively monitoring the rollout to confirm that pushing code, creating environments, and running scheduled tasks return to normal.

• ◉

  Monitoring

  Jul 20 · 2:37 PM Pantheon

  We are continuing to monitor for any further issues.

• ◉

  Monitoring

  Jul 20 · 4:29 PM Pantheon

  We are closely monitoring the recent fix and have not identified any new issues. We will provide further updates as they become available.

• ◉

  Monitoring

  Jul 20 · 9:53 PM Pantheon

  The fix remains stable, with no new issues detected. We're continuing to monitor system metrics and logs to confirm the resolution holds. We'll post again once we have new findings.

• ◉

  Monitoring

  Jul 21 · 9:31 AM Pantheon

  We are continuing to monitor the results. We will provide our next update in 3–4 hours, or sooner if new information becomes available. If you need immediate assistance or encounter any issues, please submit a support ticket at helpdesk@pantheon.io or contact us through live chat.

• ✓

  Resolved

  Jul 22 · 3:27 AM Pantheon

  This incident has been resolved.