Degraded Workflows affecting AU region

Summary

Degraded Workflows affecting AU region

We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.

• Started

  Aug 18, 2026 · 12:05 AM

• Resolved

  Aug 18, 2026 · 4:03 AM

• Duration

  3h 58m

• Severity

  Minor

• ◐

  Investigating

  Aug 18 · 12:05 AM Pantheon

  We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region. Our engineers are actively working on a fix. We'll post progress updates regularly on this page. We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.

• ◉

  Monitoring

  Aug 18 · 1:54 AM Pantheon

  Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks. We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.

• ✓

  Resolved

  Aug 18 · 4:03 AM Pantheon

  We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.