Intermittent Dashboard and Workspace Errors

Summary

Intermittent Dashboard and Workspace Errors

This incident on Pantheon Dashboard and workspace operations has been resolved.

• Started

  Oct 2, 2026 · 9:30 AM

• Resolved

  Oct 2, 2026 · 7:19 PM

• Duration

  9h 48m

• Severity

  Minor

• ◐

  Investigating

  Oct 2 · 9:30 AM Pantheon

  We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources. Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available. If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.

• ◐

  Investigating

  Oct 2 · 12:55 PM Pantheon

  We are continuing to investigate this issue.

• ◉

  Monitoring

  Oct 2 · 5:07 PM Pantheon

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  Oct 2 · 5:08 PM Pantheon

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Oct 2 · 7:19 PM Pantheon

  This incident on Pantheon Dashboard and workspace operations has been resolved.