Pantheon Status · History · Incident #6507

RESOLVED

Degraded site creation

Major · Started Aug 18, 2026 · 8:35 AM

  • Duration

    7h 12m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Degraded site creation

This incident has been resolved.


  • Started

    Aug 18, 2026 · 8:35 AM

  • Resolved

    Aug 18, 2026 · 3:47 PM

  • Duration

    7h 12m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Aug 18 · 8:35 AM Pantheon

    We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend waiting on creation of sites until the issue is resolved.

  • Investigating

    Aug 18 · 9:08 AM Pantheon

    We are continuing to investigate this issue.

  • Identified

    Aug 18 · 9:49 AM Pantheon

    The issue has been identified and a fix is being implemented.

  • Identified

    Aug 18 · 10:28 AM Pantheon

    We are continuing to work on a fix for this issue.

  • Identified

    Aug 18 · 11:09 AM Pantheon

    We are continuing to work on a fix for this issue.

  • Identified

    Aug 18 · 12:09 PM Pantheon

    We are continuing to work on a fix for this issue.

  • Identified

    Aug 18 · 1:29 PM Pantheon

    We are continuing to work on a fix for this issue.

  • Monitoring

    Aug 18 · 2:37 PM Pantheon

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Aug 18 · 3:47 PM Pantheon

    This incident has been resolved.

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