Dashboard – Degraded Performance

Summary

Dashboard – Degraded Performance

This incident has been resolved.

• Started

  Aug 20, 2026 · 2:16 PM

• Resolved

  Aug 20, 2026 · 3:26 PM

• Duration

  1h 10m

• Severity

  Minor

• ◐

  Investigating

  Aug 20 · 2:16 PM Pantheon

  We are investigating reports of degraded performance affecting the Dashboard interface. A subset of users may experience slow loading times or intermittent issues loading site environments. Live hosted sites and environment uptime are fully operational and unaffected. Our Engineering team is actively working to identify the root cause and restore normal functionality. Need Immediate Assistance? General concerns: Submit a support ticket or reach out via Live Chat. If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io. We will provide another update within 30–60 minutes, or as soon as new information becomes available.

• ◉

  Monitoring

  Aug 20 · 2:23 PM Pantheon

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Aug 20 · 3:26 PM Pantheon

  This incident has been resolved.