Prisma Status · History · Incident #1597
RESOLVEDPrisma Postgres Direct TCP: Degraded service in us-east-1 and eu-central-1
Minor · Started Jan 27, 2026 · 6:56 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Prisma Status · History · Incident #1597
RESOLVEDMinor · Started Jan 27, 2026 · 6:56 PM
Duration
2h 4m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Jan 27, 2026 · 6:56 PM
Resolved
Jan 27, 2026 · 9:01 PM
Duration
2h 4m
Severity
Minor
Event timeline
Investigating
Jan 27 · 6:56 PM PrismaPrisma Postgres Direct TCP is experiencing degraded service in our US East (Newark) and EU Central (Frankfurt) regions. We have identified the cause and are investigating a fix.
Monitoring
Jan 27 · 8:50 PM PrismaA fix has been implemented and we are monitoring the results.
Resolved
Jan 27 · 9:01 PM PrismaThis incident has been resolved.
Pattern
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