Prisma Status · History · Incident #1597

RESOLVED

Prisma Postgres Direct TCP: Degraded service in us-east-1 and eu-central-1

Minor · Started Jan 27, 2026 · 6:56 PM

  • Duration

    2h 4m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Prisma Postgres Direct TCP: Degraded service in us-east-1 and eu-central-1

This incident has been resolved.


  • Started

    Jan 27, 2026 · 6:56 PM

  • Resolved

    Jan 27, 2026 · 9:01 PM

  • Duration

    2h 4m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jan 27 · 6:56 PM Prisma

    Prisma Postgres Direct TCP is experiencing degraded service in our US East (Newark) and EU Central (Frankfurt) regions. We have identified the cause and are investigating a fix.

  • Monitoring

    Jan 27 · 8:50 PM Prisma

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jan 27 · 9:01 PM Prisma

    This incident has been resolved.

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