Retool Status · History · Incident #2983

RESOLVED

Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed Temporal

Minor · Started May 12, 2026 · 1:14 PM

Duration

1h 27m
Severity

Minor
Detection lead

—
User reports

—

Summary

Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed Temporal

This incident has been resolved.

Started

May 12, 2026 · 1:14 PM
Resolved

May 12, 2026 · 2:42 PM
Duration

1h 27m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
May 12 · 1:14 PM Retool

We are currently investigating this issue.
◉

Monitoring
May 12 · 2:06 PM Retool

A fix has been implemented and we are monitoring the results.
✓

Resolved
May 12 · 2:42 PM Retool

This incident has been resolved.

Pattern

Other recent incidents

Browse full incident history →

Get alerted before the next Retool outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free