Retool Status · History · Incident #4304

RESOLVED

Retool Mobile apps cannot be opened in the in-browser preview

Major · Started Jun 4, 2026 · 3:13 PM

  • Duration

    4h 2m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Retool Mobile apps cannot be opened in the in-browser preview

This incident has been resolved.


  • Started

    Jun 4, 2026 · 3:13 PM

  • Resolved

    Jun 4, 2026 · 7:16 PM

  • Duration

    4h 2m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jun 4 · 3:13 PM Retool

    We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.

  • Identified

    Jun 4 · 3:45 PM Retool

    The issue has been identified and a fix is being implemented.

  • Monitoring

    Jun 4 · 4:39 PM Retool

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jun 4 · 7:16 PM Retool

    This incident has been resolved.

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