Retool Status · History · Incident #4304
RESOLVEDRetool Mobile apps cannot be opened in the in-browser preview
Major · Started Jun 4, 2026 · 3:13 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Retool Status · History · Incident #4304
RESOLVEDMajor · Started Jun 4, 2026 · 3:13 PM
Duration
4h 2m
Severity
Major
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Jun 4, 2026 · 3:13 PM
Resolved
Jun 4, 2026 · 7:16 PM
Duration
4h 2m
Severity
Major
Event timeline
Investigating
Jun 4 · 3:13 PM RetoolWe are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.
Identified
Jun 4 · 3:45 PM RetoolThe issue has been identified and a fix is being implemented.
Monitoring
Jun 4 · 4:39 PM RetoolA fix has been implemented and we are monitoring the results.
Resolved
Jun 4 · 7:16 PM RetoolThis incident has been resolved.
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