Traces, spans, logs inaccesible for query or ingestion in de and us

Summary

Traces, spans, logs inaccesible for query or ingestion in de and us

All operations are back to normal, as of ~7:30PM PT

• Started

  Jul 2, 2026 · 12:17 AM

• Resolved

  Jul 2, 2026 · 3:56 AM

• Duration

  3h 39m

• Severity

  None

• ◐

  Investigating

  Jul 2 · 12:17 AM Sentry

  We are currently investigating the issue.

• ◆

  Identified

  Jul 2 · 12:34 AM Sentry

  We have identified a migration as the cause of the issue. We have reverted the migration in EU and are working on doing so in the US

• ◉

  Monitoring

  Jul 2 · 12:46 AM Sentry

  The migration has been reversed in EU and US. Application functionality is restored but there is a 45 minute delay in ingestion in the US and no delay in EU

• ✓

  Resolved

  Jul 2 · 3:56 AM Sentry

  All operations are back to normal, as of ~7:30PM PT