Spans, logs and metrics ingestion stopped

Summary

Spans, logs and metrics ingestion stopped

US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3

• Started

  Jul 6, 2026 · 12:35 AM

• Resolved

  Jul 6, 2026 · 10:18 PM

• Duration

  21h 42m

• Severity

  None

• ◐

  Investigating

  Jul 6 · 12:35 AM Sentry

  We are investigating consumers for spans, logs and metrics are not ingested

• ◉

  Monitoring

  Jul 6 · 12:44 AM Sentry

  The issue was fixed and we are now monitoring the fix

• ◉

  Monitoring

  Jul 6 · 2:07 AM Sentry

  Backlog is being consumed and we’re still monitoring recovery

• ◉

  Monitoring

  Jul 6 · 5:48 AM Sentry

  We're still consuming the backlog and monitoring the situation.

• ◐

  Investigating

  Jul 6 · 1:30 PM Sentry

  We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

• ◐

  Investigating

  Jul 6 · 2:26 PM Sentry

  We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

• ◐

  Investigating

  Jul 6 · 3:22 PM Sentry

  We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

• ◐

  Investigating

  Jul 6 · 4:18 PM Sentry

  We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

• ◐

  Investigating

  Jul 6 · 5:14 PM Sentry

  We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

• ◉

  Monitoring

  Jul 6 · 6:30 PM Sentry

  We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours. We're continuing to investigate the delayed ingestion in our EU region.

• ◉

  Monitoring

  Jul 6 · 7:26 PM Sentry

  We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour. We're continuing to investigate the delayed ingestion in our EU region.

• ◉

  Monitoring

  Jul 6 · 8:29 PM Sentry

  We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.

• ◉

  Monitoring

  Jul 6 · 9:28 PM Sentry

  We're still burning the last of our backlog in US and expect to be back to normal the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.

• ✓

  Resolved

  Jul 6 · 10:18 PM Sentry

  US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3