Sentry Status · History · Incident #5425

RESOLVED

Error ingestion degraded in US region

Critical · Started Jul 10, 2026 · 10:43 PM

  • Duration

    4h 51m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Error ingestion degraded in US region

We have processed the backlog.


  • Started

    Jul 10, 2026 · 10:43 PM

  • Resolved

    Jul 11, 2026 · 3:34 AM

  • Duration

    4h 51m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jul 10 · 10:43 PM Sentry

    We are currently investigating this issue.

  • Identified

    Jul 10 · 11:02 PM Sentry

    We have identified the problem and are working on a fix, ingested errors are delayed and will be processed once the fix is in place.

  • Identified

    Jul 11 · 12:04 AM Sentry

    We have identified the problem and are working on recovery. New errors are being processed in real time and we are in the process of consuming backlogged errors.

  • Identified

    Jul 11 · 12:56 AM Sentry

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

  • Identified

    Jul 11 · 1:46 AM Sentry

    We expect recovery of historical data to be complete within the next 2 hours.

  • Identified

    Jul 11 · 2:37 AM Sentry

    We have processed the majority of our backlog. We are now recovering an additional 25M error events ranging from 22:20 to 23:20 UTC, which should complete in the next 2 hours

  • Monitoring

    Jul 11 · 3:28 AM Sentry

    We have processed the majority of our backlog. We are now recovering the tail of the backlog.

  • Resolved

    Jul 11 · 3:34 AM Sentry

    We have processed the backlog.

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