Slack Status · History · Incident #3787

RESOLVED

Huddle AI summaries not being generated

Minor · Started May 18, 2026 · 7:53 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Huddle AI summaries not being generated

<p>Some Slack users experienced issues where Huddle AI summaries ‌weren't being generated. Users also appeared to be showing as in a huddle after it had ended.</p><p><br>We've fixed both issues. Missing summaries were restored, and the system responsible for showing huddle statuses has been refreshed. If you still notice any users appearing stuck in a huddle, please contact Slack Support.&nbsp;</p><p><br>We apologize for the inconvenience and any impact this may have had.<br><br></p>


  • Started

    May 18, 2026 · 7:53 AM

  • Resolved

    May 18, 2026 · 7:53 AM

  • Duration

    < 1m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 18 · 7:53 AM Slack

    <p>Some Slack users experienced issues where Huddle AI summaries ‌weren't being generated. Users also appeared to be showing as in a huddle after it had ended.</p><p><br>We've fixed both issues. Missing summaries were restored, and the system responsible for showing huddle statuses has been refreshed. If you still notice any users appearing stuck in a huddle, please contact Slack Support.&nbsp;</p><p><br>We apologize for the inconvenience and any impact this may have had.<br><br></p>

  • Resolved

    May 18 · 7:53 AM Slack

    Incident resolved.

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