Slack Status · History · Incident #4943
RESOLVEDChat functionality unavailable on Slack Help page
Minor · Started Jun 26, 2026 · 2:12 AM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Slack Status · History · Incident #4943
RESOLVEDMinor · Started Jun 26, 2026 · 2:12 AM
Duration
57m
Severity
Minor
Detection lead
—
User reports
—
Summary
<p>We're aware of an issue affecting users ability to reach our Slack Support team via the Chat functionality on the Slack Help page. Users will be unable to click on the ‘Chat’ option and will see a ‘Chat is temporarily unavailable. Please send us a message or check back later’ error message. </p><p>We're working to resolve this issue and will provide an update in 30 minutes or sooner if additional information becomes available. </p>
Started
Jun 26, 2026 · 2:12 AM
Resolved
Jun 26, 2026 · 3:09 AM
Duration
57m
Severity
Minor
Event timeline
Investigating
Jun 26 · 2:12 AM Slack<p>We're aware of an issue affecting users ability to reach our Slack Support team via the Chat functionality on the Slack Help page. Users will be unable to click on the ‘Chat’ option and will see a ‘Chat is temporarily unavailable. Please send us a message or check back later’ error message. </p><p>We're working to resolve this issue and will provide an update in 30 minutes or sooner if additional information becomes available. </p>
Resolved
Jun 26 · 3:09 AM SlackIncident resolved.
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