Chat functionality unavailable on Slack Help page

Summary

Chat functionality unavailable on Slack Help page

<p>We're aware of an issue affecting users ability to reach our Slack Support team via the Chat functionality on the Slack Help page. Users will be unable to click on the ‘Chat’ option and will see a ‘Chat is temporarily unavailable. Please send us a message or check back later’ error message.&nbsp;</p><p>We're working to resolve this issue and will provide an update in 30 minutes or sooner if additional information becomes available.&nbsp;</p>

• Started

  Jun 26, 2026 · 2:12 AM

• Resolved

  Jun 26, 2026 · 3:09 AM

• Duration

  57m

• Severity

  Minor

• ◐

  Investigating

  Jun 26 · 2:12 AM Slack

  <p>We're aware of an issue affecting users ability to reach our Slack Support team via the Chat functionality on the Slack Help page. Users will be unable to click on the ‘Chat’ option and will see a ‘Chat is temporarily unavailable. Please send us a message or check back later’ error message.&nbsp;</p><p>We're working to resolve this issue and will provide an update in 30 minutes or sooner if additional information becomes available.&nbsp;</p>

• ✓

  Resolved

  Jun 26 · 3:09 AM Slack

  Incident resolved.