Supabase Status · History · Incident #5598

RESOLVED

S3 endpoints for keys with special characters broken

Minor · Started Jul 16, 2026 · 5:55 PM

  • Duration

    53m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

S3 endpoints for keys with special characters broken

This incident has been resolved. A recent API Gateway deployment altered how certain special characters in S3 object key paths were encoded before reaching storage, causing signature verification failures (403) for affected requests. The change has been reverted and issue is now fixed.


  • Started

    Jul 16, 2026 · 5:55 PM

  • Resolved

    Jul 16, 2026 · 6:49 PM

  • Duration

    53m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jul 16 · 5:55 PM Supabase

    We have identified an issue where S3 endpoints for keys with special characters will be broken. We are actively investigating the correct mitigation for this issue.

  • Identified

    Jul 16 · 6:23 PM Supabase

    A likely mitigation has been identified and we are discussing the proper implementation method.

  • Identified

    Jul 16 · 6:32 PM Supabase

    We have implemented a PR rollback to mitigate this issue. We will actively monitor its progress

  • Resolved

    Jul 16 · 6:49 PM Supabase

    This incident has been resolved. A recent API Gateway deployment altered how certain special characters in S3 object key paths were encoded before reaching storage, causing signature verification failures (403) for affected requests. The change has been reverted and issue is now fixed.

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