Delays in creation of DNS records

Summary

Delays in creation of DNS records

This incident is resolved. DNS creation for new projects has been fixed since 20:35 UTC. Backfill of missing DNS records has been completed at 22:20 UTC. Please contact Support if your project seems impacted by missing DNS records.

• Started

  Jul 27, 2026 · 8:34 PM

• Resolved

  Jul 27, 2026 · 10:36 PM

• Duration

  2h 1m

• Severity

  Minor

• ◐

  Investigating

  Jul 27 · 8:34 PM Supabase

  We are investigating failures in provisioning DNS records for projects, there may be delays in creation of DNS records for new or unpaused projects.

• ◆

  Identified

  Jul 27 · 8:39 PM Supabase

  We have identified the cause of delays in DNS records creation and are actively working on a fix. We will continue to provide updates as things progress.

• ◆

  Identified

  Jul 27 · 8:53 PM Supabase

  We have identified and mitigated the issue that was blocking DNS updates. DNS record creation is succeeding, and latency has returned to normal levels. A subset of projects that encountered provisioning failures during the incident will require DNS records to be backfilled, and we are actively remediating these affected projects.

• ◉

  Monitoring

  Jul 27 · 10:23 PM Supabase

  All failed DNS creation has been backfilled, and customers should no longer see missing DNS records in their projects. DNS record creation and latency have returned to normal levels. We will continue to monitor before resolving this incident.

• ✓

  Resolved

  Jul 27 · 10:36 PM Supabase

  This incident is resolved. DNS creation for new projects has been fixed since 20:35 UTC. Backfill of missing DNS records has been completed at 22:20 UTC. Please contact Support if your project seems impacted by missing DNS records.