UpCloud Status · History · Incident #2805

RESOLVED

[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues

Minor · Started Apr 29, 2026 · 6:28 PM

  • Duration

    3h 22m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues

Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com Thank you for your patience and we apologize for any inconvenience caused.


  • Started

    Apr 29, 2026 · 6:28 PM

  • Resolved

    Apr 29, 2026 · 9:51 PM

  • Duration

    3h 22m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Apr 29 · 6:28 PM UpCloud

    We have identified an issue causing latency and timeouts when accessing or managing Managed Object Storage in the Europe-1 region. Users may experience temporary timeouts or failure which management operations or to load bucket details. All other Managed Object Storage regions (Europe-2, Europe-3, US-1, APAC-1) are unaffected. If you have any questions or concerns regarding your services, please reach out to our support team via live chat at https://hub.upcloud.com/ or via email: support@upcloud.com

  • Identified

    Apr 29 · 7:30 PM UpCloud

    We are continuing to work on a fix for this issue.

  • Monitoring

    Apr 29 · 8:43 PM UpCloud

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Apr 29 · 9:51 PM UpCloud

    Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com Thank you for your patience and we apologize for any inconvenience caused.

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