Is UpCloud down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does UpCloud go down?

Based on our 90-day data, we've detected 9 incidents, of which 1 were major or critical. The median resolution time is 3h 17m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT DETECTED

UpCloud is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since May 2024 · 55 incidents caught

Last checked: 2 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

OPERATIONAL · IDENTIFIED

Payment processor issues with American Express

Started 2 weeks ago · Jun 15, 2026 · 1:12 PM UTC

The problem has been identified and we are working on a resolution. It specifically affects payments made in Euro, with American Express cards. As a workaround, customers can use an alternative payment method while we work with our payment provider to resolve the issue. Available payment methods are listed here: https://upcloud.com/docs/getting-started/billing/payment-methods/ We will provide further updates as they become available. If you have any questions or need further assistance, please reach out to us via email: support@upcloud.com or Live Chat in our control panel https://hub.upcloud.com

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

9

Since May 2024
Major / Critical

1

1 high-impact incident
Minor Incidents

8

Avg. 0.1 per day
Median Resolution

3h 17m

P95: 9h 12m

UpCloud Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
DNS Resolution Issues in FI-HEL1 and FI-HEL2	Jun 16, 2026 · 10:18 AM	3h 12m	None	Resolved	Details →
Payment processor issues with American Express	Jun 15, 2026 · 1:12 PM	Ongoing	None	Identified	Details →
[SG-SIN1]: Networking issue	Jun 5, 2026 · 2:50 PM	4h 20m	Minor	Resolved	Details →
Error with new cloud service deployments	May 26, 2026 · 2:42 PM	3h 2m	Major	Resolved	Details →
[SG-SIN1]: Managed Kubernetes Issue	May 13, 2026 · 3:26 AM	9h 12m	Minor	Resolved	Details →
Control Panel https://hub.upcloud.com/ login issues	May 4, 2026 · 11:15 AM	2h 5m	None	Resolved	Details →
[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues	Apr 29, 2026 · 6:28 PM	3h 22m	Minor	Resolved	Details →
[SG-SIN1]: Compute node issue	Apr 22, 2026 · 3:47 AM	3h 9m	Minor	Resolved	Details →
Issue with new Cloud Server Deployments	Apr 15, 2026 · 7:44 AM	3h 32m	Minor	Resolved	Details →
[US-NYC1]: Storage backend issue	Mar 31, 2026 · 1:48 AM	4h 44m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is UpCloud down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does UpCloud go down?

Based on our 90-day data, we've detected 9 incidents, of which 1 were major or critical. The median resolution time is 3h 17m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.