UpCloud Status · History · Incident #142109

RESOLVED

[FI-HEL2]: File Storage Issues

Minor · Started Sep 28, 2026 · 2:01 PM

  • Duration

    2h 39m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

[FI-HEL2]: File Storage Issues

This incident has been resolved.


  • Started

    Sep 28, 2026 · 2:01 PM

  • Resolved

    Sep 28, 2026 · 4:41 PM

  • Duration

    2h 39m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 28 · 2:01 PM UpCloud

    We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center. We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state. During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen. We are sorry for the inconvenience.

  • ◉

    Monitoring

    Sep 28 · 3:34 PM UpCloud

    A fix has been implemented and we are monitoring the results.

  • ✓

    Resolved

    Sep 28 · 4:41 PM UpCloud

    This incident has been resolved.

Get an email when UpCloud opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.