[SG-SIN1]: Compute node issue

Summary

[SG-SIN1]: Compute node issue

This incident has been resolved.

• Started

  Apr 22, 2026 · 3:47 AM

• Resolved

  Apr 22, 2026 · 6:57 AM

• Duration

  3h 9m

• Severity

  Minor

• ◆

  Identified

  Apr 22 · 3:47 AM UpCloud

  We have identified an issue with one of the compute nodes in our SG-SIN1 data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.

• ◉

  Monitoring

  Apr 22 · 4:53 AM UpCloud

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  Apr 22 · 5:07 AM UpCloud

  Our team continues to be fully engaged and focused on finding a mitigation. To avoid unexpected complications during the recovery process, please refrain from attempting server management operations, including Start, Restart, Shut down, and Force Shutdown. We apologize for the inconvenience and appreciate your patience as we continue working to address the situation. If you have any questions or concerns regarding your services, please reach out to our Support team via Live Chat or via email support@upcloud.com

• ✓

  Resolved

  Apr 22 · 6:57 AM UpCloud

  This incident has been resolved.