Service Degradation Affecting Real Time Media Streams (RTMS)

Summary

Service Degradation Affecting Real Time Media Streams (RTMS)

This incident has been resolved and the affected services have been restored.

• Started

  Jul 6, 2026 · 4:42 PM

• Resolved

  Jul 6, 2026 · 8:31 PM

• Duration

  3h 48m

• Severity

  Minor

• ◆

  Identified

  Jul 6 · 4:42 PM Zoom

  We have identified a service degradation with Real Time Media Streams. Our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jul 6 · 6:14 PM Zoom

  We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

• ◉

  Monitoring

  Jul 6 · 8:15 PM Zoom

  The service degradation affecting Real Time Media Streams has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Jul 6 · 8:31 PM Zoom

  This incident has been resolved and the affected services have been restored.