BigCommerce Status · History · Incident #4696

RESOLVED

Issues changing currency on storefronts

Minor · Started Jun 16, 2026 · 1:57 PM

Duration

1h 14m
Severity

Minor
Detection lead

—
User reports

—

Summary

Issues changing currency on storefronts

A fix for this issue has been rolled out to all stores.

Started

Jun 16, 2026 · 1:57 PM
Resolved

Jun 16, 2026 · 3:12 PM
Duration

1h 14m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jun 16 · 1:57 PM BigCommerce

BigCommerce engineers are investigating reports of issues with currency changes on storefronts.
◆

Identified
Jun 16 · 2:32 PM BigCommerce

BigCommerce engineers have identified the issue and are working to resolve it.
◐

Investigating
Jun 16 · 3:02 PM BigCommerce

BigCommerce engineers are investigating this issue.
✓

Resolved
Jun 16 · 3:12 PM BigCommerce

A fix for this issue has been rolled out to all stores.

Pattern

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