BigCommerce Status · History · Incident #4785

RESOLVED

Storefront Search Issues for Subset of AU Stores

Major · Started Jun 18, 2026 · 5:20 PM

Duration

8m
Severity

Major
Detection lead

—
User reports

—

Summary

Storefront Search Issues for Subset of AU Stores

This incident has been resolved.

Started

Jun 18, 2026 · 5:20 PM
Resolved

Jun 18, 2026 · 5:29 PM
Duration

8m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Jun 18 · 5:20 PM BigCommerce

BigCommerce Engineers are investigating an issue impacting availability and latency of storefront search requests for a subset of stores in Australia.
✓

Resolved
Jun 18 · 5:29 PM BigCommerce

This incident has been resolved.

Pattern

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