Inbox access issues

Summary

Inbox access issues

We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.

• Started

  Jul 2, 2026 · 4:18 AM

• Resolved

  Jul 2, 2026 · 4:39 AM

• Duration

  20m

• Severity

  Major

• ◐

  Investigating

  Jul 2 · 4:18 AM Hootsuite

  We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.

• ✓

  Resolved

  Jul 2 · 4:39 AM Hootsuite

  We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.