LiveChat Status · History · Incident #3266

RESOLVED

Performance degradation of our services

Minor · Started Jan 20, 2026 · 4:24 PM

Duration

4h 12m
Severity

Minor
Detection lead

—
User reports

—

Summary

Performance degradation of our services

Started

Jan 20, 2026 · 4:24 PM
Resolved

Jan 20, 2026 · 8:36 PM
Duration

4h 12m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jan 20 · 4:24 PM LiveChat
◆

Identified
Jan 20 · 4:43 PM LiveChat
◆

Identified
Jan 20 · 5:01 PM LiveChat
◆

Identified
Jan 20 · 5:22 PM LiveChat
◆

Identified
Jan 20 · 5:43 PM LiveChat
◆

Identified
Jan 20 · 6:04 PM LiveChat
◆

Identified
Jan 20 · 6:32 PM LiveChat
◆

Identified
Jan 20 · 6:52 PM LiveChat
◆

Identified
Jan 20 · 7:22 PM LiveChat
◉

Monitoring
Jan 20 · 8:12 PM LiveChat
✓

Resolved
Jan 20 · 8:36 PM LiveChat

Pattern

Other recent incidents

Browse full incident history →

Get alerted before the next LiveChat outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free