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ALL SYSTEMS OPERATIONAL

LiveChat systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Dec 2025 · 27 incidents caught

Last checked: 5 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

Report an outage
  • ALL SYSTEMS OPERATIONAL

    LiveChat is up and running.

    Last incident resolved 2 weeks ago


    No active incidents at this time. Noticed something? Let us know →
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Updating in real-time

  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

    Report an outage
  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

Last 90 days

90-Day Health Summary

  • Total Incidents

    3

    Since Dec 2025

  • Major / Critical

    1

    1 high-impact incident

  • Minor Incidents

    2

    Avg. 0.0 per day

  • Median Resolution

    44m

    P95: 2h 4m

LiveChat Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
LiveChat - Issues with reports from Export Raw Data
May 25, 2026 · 5:30 AM 44m
Major
Resolved
Details →
Workflows delay
May 19, 2026 · 2:11 AM 2h 4m
None
Resolved
Details →
Issues with adding new Knowledge Sources
May 13, 2026 · 11:33 AM 32m
Minor
Resolved
Details →
LiveChat - outage
Feb 25, 2026 · 4:33 AM 1d 5h 46m
Critical
Resolved
Details →
Messages sent via the chat widget are delayed
Feb 21, 2026 · 6:26 PM 31m
Minor
Resolved
Details →
Messages sent in the chat widget may be delayed
Feb 10, 2026 · 5:04 PM 1h 6m
Minor
Resolved
Details →
Performance degradation of our services
Jan 20, 2026 · 11:28 PM 2h 14m
Minor
Resolved
Details →
Performance degradation of our services
Jan 20, 2026 · 4:24 PM 4h 12m
Minor
Resolved
Details →
Chat widget not working on Text websites
Jan 20, 2026 · 2:50 PM 17m
Minor
Resolved
Details →
Chat widget performance degradation
Jan 20, 2026 · 2:49 PM 17m
Minor
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is LiveChat down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does LiveChat go down?

    Based on our 90-day data, we've detected 3 incidents, of which 1 were major or critical. The median resolution time is 44m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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