Is LiveChat down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does LiveChat go down?

Based on our 90-day data, we've detected 3 incidents, of which 0 were major or critical. The median resolution time is 1h 5m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

LiveChat systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Dec 2025 · 30 incidents caught

Last checked: 3 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

✓ Help Scout

ALL SYSTEMS OPERATIONAL

LiveChat is up and running.

Last incident resolved 4 weeks ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

3

Since Dec 2025
Major / Critical

0

None recorded
Minor Incidents

3

Avg. 0.0 per day
Median Resolution

1h 5m

P95: 25h 34m

LiveChat Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Issues with opening files	Jul 28, 2026 · 11:27 AM	1d 1h 34m	Minor	Resolved	Details →
Workflow degraded performance	Jul 10, 2026 · 2:24 AM	16m	Minor	Resolved	Details →
Workflow degraded performance	Jun 12, 2026 · 10:25 PM	1h 5m	Minor	Resolved	Details →
LiveChat - Issues with reports from Export Raw Data	May 25, 2026 · 5:30 AM	44m	Major	Resolved	Details →
Workflows delay	May 19, 2026 · 2:11 AM	2h 4m	None	Resolved	Details →
Issues with adding new Knowledge Sources	May 13, 2026 · 11:33 AM	32m	Minor	Resolved	Details →
LiveChat - outage	Feb 25, 2026 · 4:33 AM	1d 5h 46m	Critical	Resolved	Details →
Messages sent via the chat widget are delayed	Feb 21, 2026 · 6:26 PM	31m	Minor	Resolved	Details →
Messages sent in the chat widget may be delayed	Feb 10, 2026 · 5:04 PM	1h 6m	Minor	Resolved	Details →
Performance degradation of our services	Jan 20, 2026 · 11:28 PM	2h 14m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is LiveChat down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does LiveChat go down?

Based on our 90-day data, we've detected 3 incidents, of which 0 were major or critical. The median resolution time is 1h 5m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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