Is Freshdesk down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does Freshdesk go down?

Our record starts in Oct 2026, and since then we've recorded 5 incidents, of which 0 were major or critical. The median resolution time is 2h 51m.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

Freshdesk systems
are operational.

Pulsetic can detect an outage before the provider officially reports it. 5 incidents on record since Oct 2026

Last updated: 1 min ago · 0 user reports (24h)

ALL SYSTEMS OPERATIONAL

Freshdesk is up and running.

Last incident resolved 5 days ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Health Summary since Oct 2026

Total Incidents

5

On record since Oct 2026
Major / Critical

0

None recorded
Minor Incidents

5

Avg. 0.2 per day
Median Resolution

2h 51m

P95: 3h 18m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the figures for Freshdesk above, which cover the incidents on record since Oct 2026.

Source: The State of Uptime 2026, figures as of 1 October 2026.

Freshdesk Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Performance degradation in Freshdesk	Oct 23, 2026 · 3:20 PM	3h 10m	Minor	Resolved	Details →
Issue with Email in FreshDesk	Oct 19, 2026 · 1:45 PM	1h 5m	Minor	Resolved	Details →
Degraded Performance in Freshdesk	Oct 16, 2026 · 1:38 PM	3h 18m	Minor	Resolved	Details →
Issue with Email in Freshdesk	Oct 15, 2026 · 9:46 AM	2h 51m	Minor	Resolved	Details →
Scheduled Maintenance in Freshdesk	Oct 11, 2026 · 1:30 AM	1h	Maintenance	Resolved	Details →

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Common questions

Frequently Asked Questions

Is Freshdesk down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does Freshdesk go down?

Our record starts in Oct 2026, and since then we've recorded 5 incidents, of which 0 were major or critical. The median resolution time is 2h 51m.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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