LiveChat Status · History · Incident #147616
RESOLVEDWorkflows malfunction
Major · Started Oct 12, 2026 · 5:21 PM
LiveChat Status · History · Incident #147616
RESOLVEDMajor · Started Oct 12, 2026 · 5:21 PM
Duration
7h 38m
Severity
Major
Detection lead
—
User reports
—
Summary
The issue with Workflows has been resolved, and services are now operating normally. We apologize for any disruption this may have caused and appreciate your patience and understanding.
Started
Oct 12, 2026 · 5:21 PM
Resolved
Oct 13, 2026 · 1:00 AM
Duration
7h 38m
Severity
Major
Event timeline
Identified
Oct 12 · 5:21 PM LiveChatWe have identified the root cause of the issue and are working on a fix. Service may remain degraded while we implement the solution. We will provide an update as soon as we have more details or an estimated time to resolution.
Identified
Oct 12 · 5:45 PM LiveChatOur team is still actively working on the fix. Workflows may remain degraded in the meantime. We appreciate your patience and will share another update as soon as we have more details or an estimated time to resolution.
Identified
Oct 12 · 6:12 PM LiveChatOur team is continuing to work on the fix. Workflows remain degraded. Next update to follow.
Identified
Oct 12 · 6:40 PM LiveChatWe’re still working to resolve this issue, and Workflows continue to be degraded. Our engineers remain focused on implementing the fix, and we’re monitoring the situation closely. We’ll share more information as soon as it becomes available.
Identified
Oct 12 · 7:01 PM LiveChatWe’re still actively working on the fix. Service remains impacted, and our engineers are focused on getting things back to normal. Thank you for your patience. We’ll share further information as soon as it’s available.
Identified
Oct 12 · 7:25 PM LiveChatThe issue is not yet resolved, and our team is still working on the fix. We’ll update you again as soon as we have more information.
Identified
Oct 12 · 7:55 PM LiveChatWe’re still working to restore service, which remains degraded. Our engineers are fully engaged, and we’re sorry for the continued disruption. We’ll share another update as soon as we have progress to report.
Identified
Oct 12 · 8:26 PM LiveChatWe’re still working to restore service. We’re sorry for the continued disruption and appreciate your patience. We’ll share another update as soon as we have more to report.
Identified
Oct 12 · 9:04 PM LiveChatWe’re still working to restore service. We’re making progress and getting closer to resolving the issue. Thank you for your patience.
Identified
Oct 12 · 10:02 PM LiveChatService remains degraded, and we know this has been ongoing for several hours. Our team is still working on restoring it. We’re sorry for the extended disruption.
Identified
Oct 12 · 11:12 PM LiveChatThe usage of workflows continues to be degraded. Our team is actively working to restore full functionality. We apologize for the prolonged disruption and any inconvenience this may cause.
Identified
Oct 13 · 12:14 AM LiveChatThe functionality of workflows is still experiencing degradation. Our team is diligently working to restore it to full capacity. We apologize for the extended disruption and any inconvenience this may create.
Monitoring
Oct 13 · 12:23 AM LiveChatThe necessary fixes have been successfully applied to the system. At this moment, we are actively monitoring the results to assess the effectiveness of these changes and ensure everything is functioning as intended.
Resolved
Oct 13 · 1:00 AM LiveChatThe issue with Workflows has been resolved, and services are now operating normally. We apologize for any disruption this may have caused and appreciate your patience and understanding.
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