LiveChat Status · History · Incident #141651

RESOLVED

Login issues

Minor · Started Sep 26, 2026 · 1:00 PM

Duration

57m
Severity

Minor
Detection lead

—
User reports

Peak 1/hr

Summary

Login issues

The issue has been resolved, and services are operating normally. No further impact is expected.

Started

Sep 26, 2026 · 1:00 PM
Resolved

Sep 26, 2026 · 1:58 PM
Duration

57m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Sep 26 · 1:00 PM LiveChat

We’re currently experiencing issues with logging in to LiveChat. Our team is aware of the problem and is working on resolving it as soon as possible
◐

Investigating
Sep 26 · 1:18 PM LiveChat

We are investigating an issue affecting some customers. Our team is working to identify the root cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
◉

Monitoring
Sep 26 · 1:52 PM LiveChat

A fix has been implemented, and we are monitoring the results. Some customers may still experience minor disruptions while systems recover. We will share updates if the situation changes.
✓

Resolved
Sep 26 · 1:58 PM LiveChat

The issue has been resolved, and services are operating normally. No further impact is expected.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

Other recent incidents

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