[EU-WEST-PAR][Storage] - Object storage S3 Standard Incident Notification

Summary

[EU-WEST-PAR][Storage] - Object storage S3 Standard Incident Notification

We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 23/07/2026 18:00 UTC <b>End time :</b> 23/07/2026 23:15 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Jul 23, 2026 · 7:14 PM

• Resolved

  Jul 24, 2026 · 12:58 PM

• Duration

  17h 43m

• Severity

  Major

• ◐

  Investigating

  Jul 23 · 7:14 PM OVHcloud

  We are currently investigating an incident affecting our Storage offering, which is causing temporary issue in the EU-WEST-PAR region. Here are some supplementary details : <b>Start time :</b> 23/07/2026 18:00 UTC <b>Impacted Service(s) :</b> Intermittent HTTP 503 errors may affect object upload and download operations. <b>Customers Impact :</b> Customers may experience issues downloading or uploading their objects due to 503 errors. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ◉

  Monitoring

  Jul 23 · 11:30 PM OVHcloud

  We have new information regarding the incident that affected your service(s). Please find below an update on the situation: <b>Update : </b> The services are operational again since 23/07/2026 23:15 UTC. <b>Ongoing Actions :</b> Our team will monitor the situation. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Jul 24 · 12:58 PM OVHcloud

  We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 23/07/2026 18:00 UTC <b>End time :</b> 23/07/2026 23:15 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.