[UK1][Compute - Instance] - Some instances incident notification

Summary

[UK1][Compute - Instance] - Some instances incident notification

We are pleased to inform you that the incident affecting our Compute - Instance offering in UK1 region has been resolved. <b>Start time :</b> 27/07/2026 06:19 UTC <b>End time :</b> 27/07/2026 07:40 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Jul 27, 2026 · 6:33 AM

• Resolved

  Jul 27, 2026 · 8:39 AM

• Duration

  2h 5m

• Severity

  Major

• ◆

  Identified

  Jul 27 · 6:33 AM OVHcloud

  We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific UK1 region. Here are some supplementary details : <b>Start time :</b> 27/07/2026 06:19 UTC <b>Impacted Service(s) :</b> Some instances in the UK1 region are unreachable. <b>Customers Impact :</b> Some customers are temporarily unable to access instances located in the specified region. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Jul 27 · 8:39 AM OVHcloud

  We are pleased to inform you that the incident affecting our Compute - Instance offering in UK1 region has been resolved. <b>Start time :</b> 27/07/2026 06:19 UTC <b>End time :</b> 27/07/2026 07:40 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.