Support messenger outage

Summary

Support messenger outage

We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

• Started

  Jan 9, 2026 · 12:56 PM

• Resolved

  Jan 9, 2026 · 1:26 PM

• Duration

  29m

• Severity

  None

• ◐

  Investigating

  Jan 9 · 12:56 PM PandaDoc

  We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved. Customers currently cannot reach support, and the support team is unable to respond.

• ✓

  Resolved

  Jan 9 · 1:26 PM PandaDoc

  We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).