Limited ability in editing sent documents

Summary

Limited ability in editing sent documents

We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

• Started

  Jun 30, 2026 · 2:46 PM

• Resolved

  Jul 1, 2026 · 1:56 PM

• Duration

  23h 10m

• Severity

  Minor

• ◆

  Identified

  Jun 30 · 2:46 PM PandaDoc

  We’ve identified the issue with editing sent documents and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

• ◆

  Identified

  Jul 1 · 5:28 AM PandaDoc

  We've confirmed that editing is currently unavailable for document sent more than 30 days ago. Affected clients may experience unresponsive editor behavior when attempting to edit such documents. Our team is actively working to resolve it.

• ✓

  Resolved

  Jul 1 · 1:56 PM PandaDoc

  We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).