PandaDoc Status · History · Incident #2218
RESOLVEDSlowdown in key document operations
Minor · Started Oct 27, 2025 · 9:49 AM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
PandaDoc Status · History · Incident #2218
RESOLVEDMinor · Started Oct 27, 2025 · 9:49 AM
Duration
1h 3m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Oct 27, 2025 · 9:49 AM
Resolved
Oct 27, 2025 · 10:52 AM
Duration
1h 3m
Severity
None
Event timeline
Investigating
Oct 27 · 9:49 AM PandaDocWe are currently experiencing a slowdown in key document operations. While the system remains operational, some actions may be significantly slower than usual. Our team is actively working to resolve the issue, and we expect improvements as soon as possible.
Resolved
Oct 27 · 10:52 AM PandaDocThis incident has been resolved.
Pattern
Some customers may experience Public API request failures or be unable to send documents through the platform
Jul 15, 2026 · 1h 10m
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Jun 30, 2026 · 23h 10m
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May 21, 2026
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