Workflows with custom npm libraries failing to install

Summary

Workflows with custom npm libraries failing to install

This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.

• Started

  May 8, 2026 · 5:03 PM

• Resolved

  May 8, 2026 · 10:33 PM

• Duration

  5h 30m

• Severity

  Minor

• ◆

  Identified

  May 8 · 5:03 PM Retool

  We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers. A fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.

• ◉

  Monitoring

  May 8 · 6:15 PM Retool

  A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.

• ✓

  Resolved

  May 8 · 10:33 PM Retool

  This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.